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Illinois Tollway Booths
Are there any workers at Illinois tollway booths? I need to see which transponder works and which one does not but never seem to see anyone manning the booths at Illinois tollway booths. Whatever happened to them?
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The Illinois Tollway system has undergone significant changes over the years. Here’s an overview of the current situation with Illinois tollway booths:
Cashless System: As of 2020, the Illinois Tollway system transitioned to all-electronic tolling. Traditional toll booths where drivers could stop and pay cash have been phased out.
I-PASS and E-ZPass: The primary method for paying tolls is through I-PASS or E-ZPass transponders. These electronic devices allow automatic toll payments as vehicles pass through toll points.
Pay By Plate: The system uses license plate recognition for those without I-PASS or E-ZPass. Drivers can pay online within 14 days of their trip without additional fees.
Toll Plazas: While traditional booths are gone, overhead gantries and signage still indicate toll points. These gantries house cameras and sensors for electronic toll collection.
Rates: Toll rates vary depending on the vehicle class and whether the driver uses I-PASS/E-ZPass or the Pay By Plate system. Generally, I-PASS/E-ZPass users pay lower rates.
Grace Period: There’s typically a grace period for paying missed tolls without incurring additional fees.
Violations: Failure to pay tolls can result in fines and fees.
Customer Service Centers: While physical toll booths are gone, customer service centers still exist for account management and assistance.
Mobile App: The Illinois Tollway offers a mobile app for managing accounts, paying tolls, and planning trips.
Future Plans: Tollway continues to invest in modernizing its infrastructure and improving its electronic tolling system. For the most current information on toll rates, payment methods, or any recent changes to the system, it’s best to check the official Illinois Tollway website or contact their customer service directly. The system may have undergone further updates since my last knowledge update.