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Google Will Not Allow To Run Ads Because Account is Not Verified
Sapna, Ravinder, Vanessa is a member of our forum. She is a lawyer and runs a law firm. Google will not allow to run Google Ads because her Google account is not verified. Can you please explain what she needs to do to get her Google My Business page verified so she can run Google Ads. Vanessa and her husband Nick are very close friends of Alex Carlucci.
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5 Replies
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Your friend needs to verify her Google My Business (GMB) page. This is a key step before she can run Google Ads. She should:
Sign into Google My Business
- Go to Google My Business.
- Use the Google account she wants to be linked with her business.
Claim or Create a Business Listing
If her law firm shows up on Google, she can look it up and click “Own this business?” to claim it. Then, follow the steps provided. If her business isn’t listed, she can make a new listing by clicking “Add your business to Google.”
Input Business Details
Please ensure that the information about her law firm—the name, address, phone number, and website—is accurate here. Everything should be spelled correctly and in the right format.
Verify the Business
Typically, Google offers a few different ways to do this. The most common are:
Postcard by Mail: In about 5-10 days, she’ll get a postcard from Google that includes a verification code at the listed address for her law firm. Once it arrives, log into the GMB dashboard and enter the code.
Phone Verification: Depending on eligibility — sometimes it’s only for certain countries — she might see this option; after entering her phone number, she’ll get an automated message with the verification code.
Email Verification is rare these days (but still exists); if this option is selected and she clicks it, she should receive a verification code via email.
Instant Verification: Some businesses can be instantly verified if they’ve verified their business website with GSC (Google Search Console).
Complete Verification Process
Log into GMB account >>> enter code from postcard/email/phone prompt >>> verify!
Once complete, this will prompt the fully functional GMB listing to appear in search results associated with your friend’s legal practice’s location(s). She can now respond to reviews, update business information, etc.
Run Google Ads
Once her GMB account is verified, she should link her Google My Business account with her Google Ads account. This can be done through the “Locations” section in Google Ads.
Linking these accounts allows her to use location extensions, which can improve the performance of your ads by displaying her business address and showing your business on Google Maps.
Troubleshooting Tips:
Check for Updates: Sometimes, verification issues arise due to outdated information. Ensure everything is current, and double-check the spelling/formatting, too.
Contacting Google Support: If she needs help verifying or seeing different data between accounts, she can contact GMB support here (https://support.google.com/business/contact).
support.google.com
Sorry, this page can't be found. - Google Business Profile Help
Sorry, this page can't be found. - Google Business Profile Help
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To enable her to run Google Ads, Vanessa must verify her Google My Business page. Here’s how she can do that:
If she hasn’t already done so, claim her Google My Business listing:
- Go to google.com/business.
- Log in using the Google account associated with the business.
- Look for the name and address of the business.
- Follow the instructions provided to claim your listing or create a new one.
Fill in all of the required fields:
- Business name, address, phone number.
- Category of business.
- URL for the website.
- Business hours.
- Add pictures of the business.
Choose a verification method:
Postcard: Google will mail a verification code to the business address through USPS.
Phone: Receive an automated call or text message with a verification code.
Email: Get a verification code via email (if eligible)
Instant verification: Available for some businesses already verified with Google Search Console.
Finish verifying her page:
- Enter the received verification code using the chosen method.
- This may take several days, especially when using the postcard option.
Once it has been verified:
- The Google My Business page should become fully active.
- A ‘verified’ badge will show on Vanessa’s listing.
- Vanessa should be able to run Google Ads through this verified account.
If there are still problems after verifying:
Reach out for help from within Google Ads support.
Check if the Google Ads account is properly linked against the verified Google My Business listing.
By following these steps, Vanessa can verify her Google My Business page and run ads on Google for her law firm. If any issues arise during these processes, it might be best if she talks with someone who works in digital marketing and knows about Google’s legal business platforms.
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When Google says it will not allow ads to run because your account is “not verified,” it typically means that your account hasn’t completed all the necessary verification steps required by Google Ads. Verification could involve several things, such as:
Business Verification: Google may need to verify your business to ensure that you are a legitimate entity. This often includes submitting business documents, such as your business registration, tax identification number, or other official documents.
Identity Verification: In some cases, Google requires the account holder or advertiser to verify their identity. This process usually involves providing a government-issued ID and other personal information to confirm your identity.
How to Fix It:
Complete Verification: Log in to your Google Ads account and check the notifications or alerts. Follow the instructions provided to complete the necessary verification steps.
Without completing the required verification, Google will not allow your ads to run, so addressing this as soon as possible is crucial.
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Thank you, Sapna. I will connect with Vanessa either tomorrow or over the weekend and hear more about what the problem is. I have not talked to her. Only to Alex and Carlucci is clueless so I rather hear it from the horses mouth. By the way, is it cheaper to buy Google Ads overseas versus Chicago? Maybe Viral Website Developers can do consulting for Vanessa and her law firm. By the way, I am going to be at the office next Friday. Can you please call me when you are available. I want to go over a few things concerning our business plan and traffic. I don’t know what happened with my WhatsApp but it disappeared. Can you post instructions and images as well as a power point on how to install WhatsApp? I got Business WhatsApp. What is that?
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ok Gus